Leasing Administrator

Leasing Administrator
Remote – Permanent
Salary £25,000 to £28,000 + Bonus + Benefits

James George Recruitment has partnered with an international finance house that is looking for 2 additional Lease Administrators, ideally with Asset Finance experience, to join their highly performing team. Our Client has performed very well whilst working from home during the pandemic and because of a high volume of work, they would now like to add another 2 permanent members of staff to their team.

As a member of the Lease Administration/Customer Services Team, you will support the delivery of our Client’s service excellence commitments by providing the following:

• Ensure all objectives and KPI’s are achieved
• Being a positive influencer within the team, delivering good behavioural and professional standards in line with the bank’s values and behavioural framework
• Ensure that new agreements are uploaded accurately to the internal Lease Administration System
• Activate the agreements, invoice where necessary and request the collection of any outstanding rental or deposit by direct debit.
• Produce and distribute the customer welcome packs
• Produce and distribute the monthly invoice and annual vat statements
• Manage the in-life requests from receipt of enquiry through to completion and resolution following our standard procedures and within agreed SLA’s.
• Produce accurate settlement quotations.
• Administer any non or financial amendments on the Lease Administration System
• Manage the end of lease activity on the portfolio in line with agreed procedures and policies
• Ensure agreements are terminated following settlements or end of life procedures within agreed SLA’s
• Administer all novation’s on the Lease Administration System
• Work with internal departments on cash allocation queries and resolve in line with internal policies and procedures
• Ensure quality work is completed in line with the expected departmental standards
• Ensure a customer first activity is delivered across all multiple customer propositions.
• Participate and contribute to learning varied process in line with current procedures

Skills required:

• Ability to produce work to a consistently high standard
• Excellent attention to detail
• Ability to prioritise, manage time effectively and meet deadlines
• Excellent written and verbal communications skills
• Able to work independently and as part of a team whilst working remotely
• Understanding of the Asset Finance products
• Experience in a Customer Services position, ideally gained in the Asset Finance industry or wider Banking/Financial Services
• Good communication, time management and organisation skills.

This is a great opportunity to join a top finance house, which will allow you to build a strong career within Banking and Financial Services.

Please get in touch with Adam or Victoria at James George Recruitment to discuss further.